Information Work and Youth (One Stop Centre Training Materials – Volume 2)

This manual is about the core principles and procedures for the starting up, delivery, and monitoring of One Stop Youth Information Resource Services. Using the guidelines within this manual will enable service users (and potential users) to be the central focus of service delivery. The purpose of the working manual, therefore, is to act as a point of reference for good practice, providing a framework for assessing the quality of services and the means of quality assurance for young people, information service managers and funding bodies.

Published: 2011

HS Number: 059/11E.

Pages: 73

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